(PRWEB UK) 28 September 2012
This seminar, on the importance of industry standards in software testing and service management, will be presented by Stuart Reid (TSG) and Shirley Lacy (ConnectSphere), both leaders and standards representatives in their respective fields.
Shirley represents the UK on the ISO working group that develops the IT Service Management standard: ISO/IEC 20000 and related publications. Shirley is an ITIL author and was project mentor for the ITIL 2011 update.
Stuart has been the convenor of WG26, the working group developing the new ISO/IEC/IEEE Software Testing standards, since its inception in 2007, and is chair of BCS Specialist Group in Software Testing.
The seminar will focus on two sections:
The use of ISO/IEC 20000 Standards in Relation to ITIL® Service Management
Shirley Lacy, Director for ConnectSphere
This session will focus on the best practices of the ITIL service lifecycle and how it can be complemented by the use of the ISO/IEC 20000 standards within the organization using appropriate management systems. This ensures that a service provider can direct and control everything used to deliver and improve the services.
ITIL® is a registered trade mark of the Cabinet Office
New International Standards for Testing
Stuart Reid, Chief Technology Officer for Testing Solutions Group Ltd
This session will introduce the new ISO/IEC/IEEE 29119 Software Testing standards and explain what they will provide to the testing industry. It will include details on the content of these new standards, their development and their likely adoption by the testing industry.
According to ISO, standards are “Guideline documentation that reflects agreements on products, practices or operations by nationally or internationally recognized industrial, professional, trade associations or government bodies.
Standards are based on agreements because they reflect a certain level of consensus. The aim of ISO/IEC 29119 Software Testing standard is to provide one definitive standard that defines the vocabulary, processes, documentation, techniques and process assessment model for software testing that can be used within any software development life cycle.” (ISO/IEC 29119, 2012)
This along with other industry standards will be discussed at the seminar. To register or find out more visit http://testing-solutions.com/professional-standards-in-service-management-and-software-testing
Testing Solutions Group Ltd (TSG) are a specialist software testing company who help to ensure successful business outcomes for clients IT systems, through a blend of:
Specializing in the financial and legal sectors, we have provided compelling testing solutions to many organizations and City of London based client projects.
(ISO/IEC 29119 Software Testing, 2012).
For more information please email services(at)testing-solutions(dot)com or call +44(0) 20 7 469 1500.