London, United Kingdom (PRWEB UK) 14 January 2013
BigHand, the award winning voice productivity software developer, today announced that it has achieved ISO/IEC 27001:2005 accreditation. Following eight months of detailed operational analysis and review BigHand joined a select group of companies when it was awarded accreditation for its entire global operations by world renowned certification body BSI. During its audit the company achieved the exceptional result of no non conformities demonstrating BigHand’s strict adherence to explicit information security policies. The initiative which is fully backed by BigHand senior management is considered a key requirement of healthcare organisations as well as a clear differentiator between suppliers.
Rob Lancashire, COO & CISO, (Chief Information Security Officer) BigHand commented;
“The fact that BigHand have successfully completed the exhaustive certification process means that our hard work and establishment of internal controls has been rigorous. We at BigHand believe that this certification is reflective of our core organisational values of credibility, reliability and trust, things we recognise as critically important to each and every one of our customers.
With just 573 certificates registered in the UK alone*, this accreditation demonstrates BigHand’s commitment as a high quality IT Software supplier, to providing our Healthcare, Legal and Professional Service clients with the very highest standards of security whilst reflecting our commitment to providing market leading secure solutions that provide users with the comfort of knowing that their data and information security conform to the highest standards. As a full service company supplying our software to more than 1,500 customer organisations globally, the exceptional assessment we received from an organisation like BSI is a credit to our employees across the globe and clearly reinforces why BigHand is the solution of choice for Healthcare Providers”.
Aisling Fleming, ISO Project Manager, BigHand commented;
“BigHand has always been extremely security conscious as an organisation, nonetheless this was a major undertaking and achieving certification is a testament to the strength of our existing working practices which were either reused or enhanced for our comprehensive Information Security Management System manual. An ability and willingness to implement the enhanced processes quickly and effectively clearly demonstrated that all BigHand staff have the customer at the centre of everything they do, something that often comes up in feedback from the regular independent customer surveys we do. As Project Manager I am very proud to say that we have just given our existing customers another powerful reason for why they chose BigHand and prospective customers a key reason to choose BigHand.”
BigHand is a global supplier of consultancy services and voice productivity technology, encompassing digital dictation workflow software, speech recognition and smartphone applications across a number of markets including Legal, Professional Services and Healthcare. The software helps organisations to improve operational efficiencies and reduce overhead costs. The scope of the Information Security Management System covers all people, information and systems across all BigHand sites, including all customer information held on internal systems and hosted environments including BigHand’s SaaS offering.
*As of the International Register of ISMS Certificates, version 215 August 2012
The BigHand Group supports over 160,000 healthcare and legal professionals globally, across 1,500 organisations, and is based out of London, Chicago, Sydney and Toronto. BigHand’s full clinical correspondence technology combines workflow digital dictation, smartphone applications and speech recognition, to offer the Healthcare market a solution that allows clinicians to use their voice to get more done, while improving operational efficiencies and reducing overhead costs. Further information is available at http://www.bighand.com.
About ISO 27001
ISO 27001 is the international best practice standard for an Information Security Management System (ISMS). It is the best practice specification that helps businesses and organisations throughout the world to develop a best-in-class Information Security Management System (ISMS). The Standard was published jointly by the International Security Office (ISO) and the International Electrotechnical Commission (IEC). The British standard BS7799-2 was the forerunner for ISO 27001.
Chris Bell, Marketing Manager, UK Healthcare, BigHand Ltd, chris(dot)bell(at)bighand(dot)com