The ‘Help Me Choose’ feature on the Gainsborough site is ideal for any customers who are not quite sure where to start when buying a new shower
(PRWEB UK) 24 January 2013
1.) The Shower Store
The Shower Store is the heart of the Gainsborough website, and is where the company lists all of its current ranges of electric, mixer and digital showers. Helpful categories allow users to filter listings by different criteria such as price, colour and home water system, depending on what is needed. Product pages are informative, with full technical details and all product features listed clearly. Suggested products are also presented at the bottom of each product page in case a more suitable shower is available. Once a product has been selected, Gainsborough has made it easy for customers to Add to Basket and begin the online checkout process.
2.) Help Me Choose
The ‘Help Me Choose’ feature on the Gainsborough site is ideal for any customers who are not quite sure where to start when buying a new shower. It will help users determine whether they want a mixer or an electric shower. For customers looking to buy a mixer shower, the feature will help them determine what kind of hot water system they have, which will enable them to select the most suitable shower for their home. Once the type of shower has been determined, the section then links through to the relevant product listings within the Shower Store.
3.) Shower FAQs
Located within the website’s Advice Centre, the shower FAQs have been devised by Gainsborough’s customer service team. To keep the content relevant and user friendly, the FAQs have been separated into three sections; Mixer Shower FAQs, Electric Shower FAQs and General FAQs, each of which can be found on its own respective page. On these pages, customers can find some of the most commonly asked questions, with solutions to any troubleshooting queries. On each page, there is always the option to contact Gainsborough Showers should customers require further assistance.
4.) Parts Store
The Parts Store is one of the most useful sections of the Gainsborough Showers website. Customers who need a spare part of accessory for their shower can either browse by shower model to select the part needed, or alternatively type the product code into the search bar to be taken to the correct listing. Once the relevant part has been selected, it’s then a simple and straightforward process to buy online. This feature allows customers to order spare parts day or night to make it convenient should a part be required outside of normal office hours. For those customers who are unsure about their shower model, there is a helpful Find your Shower tool to assist.
5.) Shower Glossary
A recent addition to the Gainsborough Showers website, the shower glossary helps customers with tricky technical terms that may be confusing. The glossary is located in the Advice Centre and lists everything from ‘Adjustable Head’ to ‘Thermostatic’.
6.) Replace an Old Model
Gainsborough has added the Replace an Old Model section to the Advice Centre. Customers with older showers that are nearing the end of their life can use this feature to select the best retro-fit replacement shower. Each listing conveniently links through to the respective product page.
The Gainsborough blog is the place to find all recent news about the company as well as helpful tips and advice on keeping your shower working to its best, and bathroom design tips. Comments are welcomed, and it is also possible to receive each blog post directly in your email inbox. In addition, the blog features a stream of the company’s latest tweets from the company’s @GainsShowers Twitter account.
8.) New Showers
Customers wishing to see the latest Gainsborough Showers can do so on the New Showers page. The Product team at Gainsborough are busy planning the new releases for 2013, and these products will be added to the New Showers page as soon as they are launched. From the New Showers page, customers can go through to the product page to find out more information and buy.
9.) Next Working Day Delivery
UK Customers buying a shower or spare part on the Gainsborough website can rest assured that delivery will be free of charge. Showers will be delivered on the next working day (when ordered before 2pm) and spare parts will be sent via Royal Mail First Class service.
10.) Register Your Guarantee
Customers who have bought a new Gainsborough shower can register their product guarantee quickly and easily using the Register Guarantee tool. There is a handy button on the homepage allowing users to easily find the section they need, or it can be found in the Advice Centre.
11.) Shower Articles
Gainsborough has published several shower articles on their website to provide customers with interesting and informative content to help them in their search to buy a new shower. Articles range from the differences between electric and mixer showers, as well as advantages and disadvantages of different shower types.
12.) Installation Guides
Each installation guide for Gainsborough’s range of electric, mixer and digital showers has been added to the company’s website. Although each new shower will be supplied with a hard copy installation guide, the company has added downloadable PDF versions in case the hard copies are misplaced, or if a third part seller does not include the guide with the product.
13.) About Us – History
The About Us section of the website details the history of the company. Gainsborough Showers has been established for over forty years, and is one of the UK’s oldest shower manufacturers. The history page is interesting and varied, and a good read for any customers curious about the heritage of the company.