New and existing guests love the phone and it has added an extra dimension to our service delivery. When we tell our guests we’re always there for them whatever and wherever, we mean every word.
Mellieha, Malta (PRWEB UK) 31 May 2017
Azure Services claimed a prestigious award for effective technology this week for its innovative Whatever Wherever mobile phone service. Receiving the RCI Award for Developer Technology, Azure MD Perry Newton said the recognition comes at a pivotal time for the company.
‘This year, we have numerous innovations in the pipeline, so it’s great to see a relatively simple initiative from 2016 winning acclaim from a travel industry giant, especially when it’s all centred around our business strategy of empowering the customer. It shows we’re definitely on the right track’ Newton commented.
Introduced in the last quarter of 2016, the Whatever Wherever phone service was initiated to help first-time Azure members and guests staying at the Radisson Blu Resort & Spa, Malta Golden Sands to feel more at ease while on holiday in the Maltese Islands.
Guests were encouraged to phone, text or Facetime Azure concierges 24/7 for immediate assistance with any issues or for instant advice on recommended restaurants, attractions, birthday surprises and even bus and ferry timetables. As concierge Glen Stacey explains, the Whatever Wherever phone caught on and proved so popular that even long-term guests started using the service.
‘New and existing guests love the phone and it has added an extra dimension to our service delivery. When we tell our guests we’re always there for them whatever and wherever, we mean every word.’
Commenting on the decision to award Azure for its innovation, RCI’s Vice President of Business Development for Europe/Middle East/Africa, Dimitris Manikis, said that the award ‘shows the continuous commitment of the Azure team in building a stronger new owner base, introducing more new buyers into the shared ownership model and creating more memorable holidays and experiences for thousands of people who have trusted Azure with their holiday dreams.
At the same time the RADA Developer Technology award demonstrates the vision the team has in embracing and taking advantage of new technologies in enhancing their product offering and building products and services for the new generations of travellers,’ concluded Manikis.
For more information on this article, please contact:
Azure Services Ltd
Radisson Blu Resort & Spa, Golden Sands
L/O Mellieha, MLH 5510, Malta
Tel: 00356 2356 1829