Evesham, Worcestershire (PRWEB UK) 24 December 2012
With Christmas just days away, it’s undoubtedly a tough time for many people due to the pressure that it brings and the stress of wondering whether or not presents will arrive in time.
One thing’s for sure, Plumbworld don’t seem to be that worried. They set a deadline for Christmas delivery and just to add to the Christmassy feel, some of the team have been down in the warehouse brushing up on their wrapping skills.
Unlike Amazon purchases, there isn’t an option to gift-wrap orders at checkout. However, that hasn’t stopped Plumbworld going that extra mile and doing something for their customers at no extra cost. After all, Christmas is a time to be thankful for what you have – and this is Plumbworld’s way of thanking their customers for shopping with them!
Richard Aldridge, Director of IT commented: “It’s no understatement to say that we’re busy with a thousand other things at the moment – but that doesn’t mean we can’t give something back to the people who have got us to where we are today! We appreciate Christmas can be quite a strenuous occasion for some people, but hopefully a small gesture like this will go a long way and be appreciated for what it is.”
Unfortunately, not every Christmas order could be gift wrapped for the simple reason that wrapping up whirlpool baths or shower enclosures would cost a small fortune and take probably several hours. Not to mention the increased likelihood of damaging the item, and nobody really wants to receive a damaged product – even if it is nicely wrapped.
For those that are now interested in buying a fancy whirlpool bath, look no further...
Before deciding on gift wrapping the orders, there were other suggestions made on how to make deliveries a bit more Christmassy. Emma Royds from Customer Service conjured up the thought of getting the delivery drivers to do some Christmas carols; however, this didn’t go down too well with the drivers (as most don’t have particularly great voices).
The Plumbworld website is hosted on the large Online Home Retail network at present. The network already hosts 50 niche-specific websites which sell a whole range of products, varying from air compressors all the way to nail guns which can be purchased from: http://www.nailgunner.co.uk. Online Home Retail Limited was originally Plumbworld Ltd back in 1999 and since then it has been bought by the Grafton Group PLC in 2006 and received a brand overhaul in June 2012. The business now employs close to 60 people in its purpose built warehouse and offices whilst turning over in excess of £20 million per year.